Integrated sustainable supply chain maturity model development and pilot testing in the field of micro-finance service chain

Amidst increasingly stringent regulations and growing public awareness, organizations are trying to become more mature while dealing with economic, environmental and social risks in their supply chains. This paper addresses the problem of assessing the maturity level of organizations while dealing with sustainability issues supply chain-wide. First, it provides key definitions and discussion on related points. Secondly, it reviews literature to find available sustainable supply chain maturity model. Third, it proposes an integrated conceptual framework for supply chain sustainability maturity level assessment. Finally, a case study is done to test the applicability of model. The model allows for the integration of the various crucial sustainability dimensions of individual organizations and supply chain to apply into a supply chain-wide sustainability stimulation. The results are based on a literature review of sustainability maturity models in supply chain management as well as assessment done on microfinance supply chain. The study strictly considers three sustainability dimensions, namely economic, environmental, social. This paper contributes to the theory and practice of sustainability maturity level diagnosis in supply chains by providing a literature analysis and a model with seven key sustainability dimensions. They lay the groundwork for defining key progressive steps towards a highly mature organization and supply chain while dealing with sustainability issues.