A service strategy developed with the National Microfinance Bank of Jordan which aims to deliver a better loan experience across the country. Featuring a mobile application, it’s designed to assist residents of Jordan in the incremental repayment of their microloans. This project was completed during my working experience at Continuum.
Una Service Strategy sviluppata con National Macrofinance Bank of Jordan con il goal di migliorare l'esperienza del microcredito nel paese. Usa come touchpoint centrale un'applicazione mobile, disegnata per accompagnare e assistere le persone durante il graduale ripagamento del proprio microcredito. Il progetto è stato sviluppato durante la mia esperienza di lavoro presso Continuum.
The people centric microloan. Service design for microfinance in Jordan
BIANCHINI, STEFANO
2015/2016
Abstract
A service strategy developed with the National Microfinance Bank of Jordan which aims to deliver a better loan experience across the country. Featuring a mobile application, it’s designed to assist residents of Jordan in the incremental repayment of their microloans. This project was completed during my working experience at Continuum.| File | Dimensione | Formato | |
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The_people_centric_microloan_SB.pdf
non accessibile
Descrizione: Thesis project booklet
Dimensione
12.74 MB
Formato
Adobe PDF
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12.74 MB | Adobe PDF | Visualizza/Apri |
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https://hdl.handle.net/10589/134524