Global networks have exposed local businesses to worldwide turmoil. The management of uncertain future’s risk is a challenge that requires resilience, described as the ability to survive, adapt and grow in the face of turbulent change (Fiksel 2006). This thesis leverages on Critical Incident Technique (CIT) and supply chain case studies to analyze organizational and operational changes in supply chain resilience (SCRES) and risk management (RM) led by the occurrence of a disruptive event in end-to-end supply chains. In addition, the influence/role of interdependencies within the supply chain and of the focal company in this process is analyzed as well. The research study engaged ten companies operating in the Biomedical district of Mirandola, considering focal companies, first tier and second tier suppliers. These were selected considering the relevance of the 2012 earthquake effects on current activities, importance within the district, and product produced. The aim of this dissertation is to analyze how actions and strategies implemented by an actor of the supply chain, preceding and following a disruptive event, actually impact the adjacent players and lead to different resilient profiles of the overall chain. The first emerged highlight stands in the importance of adopting a comprehensive approach to resilience and to supply chain management in order to mitigate the consequences of unexpected disruption events. Secondly, the analysis evidences the major role played by focal companies in driving supply chain recovery, coordinating resources, synchronizing efforts and adopting coherent crisis management and business continuity plant strategies. Finally, the analysis of the interdependences among analyzed stages shows how the change in risk perception downstream resulted in changes on how sourcing and production process are managed upstream by business partners, leading to different practices adoption and therefore shaping the overall resiliency of the supply network.
Reti su scala globale hanno esposto le imprese locali a turbolenze mondiali. La gestione del rischio futuro è una sfida che richiede resilienza, descritta come capacità di sopravvivere, adattarsi e crescere di fronte a un cambiamento turbolento (Fiksel 2006). Questa tesi fa leva sulla Critical Incident Technique (CIT) e casi di studio a livello di supply chain per analizzare le variazioni organizzative e operazionali nella resilienza della filiera (Supply Chain Resilience) e nella gestione del rischio (Risk Management), derivanti dall’esperienza di un evento disruptive a livello di filiera “end-to-end”. Inoltre, viene analizzata anche l'influenza/ruolo della Focal Company e delle interdipendenze all'interno della catena in questo processo. Lo studio ha coinvolto dieci aziende operanti nel distretto biomedicale di Mirandola, considerando Focal Companies, fornitori di primo livello e di secondo livello. Queste sono state selezionate considerando la rilevanza degli effetti del terremoto del 2012 sulle attività correnti, l'importanza all'interno del distretto e il prodotto sviluppato. L'obiettivo di questa dissertazione è quello di analizzare come le azioni e le strategie attuate da un attore della filiera, precedenti e successive ad un evento disruptive, incidano effettivamente sugli attori adiacenti e portino a diversi profili resilienti dell’intera catena. Il primo punto emerso risiede nell'importanza di adottare un approccio olistico nei confronti della resilienza e della gestione della filiera, al fine di mitigare le conseguenze di eventi disruptive. In secondo luogo, l'analisi evidenzia il ruolo principale svolto dalle Focal Companies nel ripristino della filiera, coordinando le risorse, sincronizzando gli sforzi e adottando strategie coerenti per la gestione delle crisi e della continuità operazionale. Infine, l'analisi delle interdipendenze tra le fasi analizzate mostra come il cambiamento nella percezione del rischio a valle abbia provocato cambiamenti su come il processo di approvvigionamento e produzione viene gestito a monte dai partner commerciali, pertanto modellando la resilienza complessiva della filiera.
Supply chain resilience : a multi-tier analysis of the disruption occurred in the Italian biomedical district of Mirandola
MARINO, FRANCESCO PAOLO
2016/2017
Abstract
Global networks have exposed local businesses to worldwide turmoil. The management of uncertain future’s risk is a challenge that requires resilience, described as the ability to survive, adapt and grow in the face of turbulent change (Fiksel 2006). This thesis leverages on Critical Incident Technique (CIT) and supply chain case studies to analyze organizational and operational changes in supply chain resilience (SCRES) and risk management (RM) led by the occurrence of a disruptive event in end-to-end supply chains. In addition, the influence/role of interdependencies within the supply chain and of the focal company in this process is analyzed as well. The research study engaged ten companies operating in the Biomedical district of Mirandola, considering focal companies, first tier and second tier suppliers. These were selected considering the relevance of the 2012 earthquake effects on current activities, importance within the district, and product produced. The aim of this dissertation is to analyze how actions and strategies implemented by an actor of the supply chain, preceding and following a disruptive event, actually impact the adjacent players and lead to different resilient profiles of the overall chain. The first emerged highlight stands in the importance of adopting a comprehensive approach to resilience and to supply chain management in order to mitigate the consequences of unexpected disruption events. Secondly, the analysis evidences the major role played by focal companies in driving supply chain recovery, coordinating resources, synchronizing efforts and adopting coherent crisis management and business continuity plant strategies. Finally, the analysis of the interdependences among analyzed stages shows how the change in risk perception downstream resulted in changes on how sourcing and production process are managed upstream by business partners, leading to different practices adoption and therefore shaping the overall resiliency of the supply network.| File | Dimensione | Formato | |
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2017_10_Marino.pdf
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https://hdl.handle.net/10589/136328