This thesis shows the end-of studies project that I made within the company Parfums Christian Dior. During a six-month internship, I discovered the environment of the luxury cosmetic industry and, especially, the logistic management related to the transport. In this project, I focused on the analysis of the information flows linked to the transportation management. I joined the Transport and Customs unit, function that is charged of the organisation of the transport of the finished products from the company central warehouse to the European and global branches, and of the management of the custom declaration. The transportation management is an important challenge for the company: PCD puts big effort in its optimization and in its coordination with the end of the physical orders preparation. The project detailed in this thesis is born in this context. It is about the optimization of the information flows between the transport and the other logistic functions interacting with it. The objective is to simplify those flows thanks to the application of the Lean Management theories with the aim of reducing the administrative time related to its management and, consequently, the process global lead-time. The project is done in collaboration with the majority of the logistic functions of the company (Transport, Customs, Transport purchasing, Order Processing Management, Distribution centre). The improving actions promoted by this project will be implemented in the short and long-term horizon: the objective is to rewrite the global process at the drop of a hat, eliminating the non-value added tasks, parallelising the operations when possible, and optimising the informative tools used.
La presente tesi è incentrata su un progetto svolto nella società Parfums Christian Dior: uno stage di sei mesi mi ha permesso di scoprire l’industria della cosmesi di lusso e in modo particolare la gestione logistica relativa al trasporto dei prodotti. Tale progetto è incentrato sull’analisi dei flussi d’informazione relativi alla gestione del trasporto. Ho integrato la funzione Trasporto & Dogana della società, che è incaricata dell’organizzazione del trasporto dei prodotti finiti dal magazzino centrale alle filiali europee e mondiali, e della gestione delle dichiarazioni doganali. La gestione del trasporto rappresenta una sfida particolarmente rilevante per l’azienda: l’ottimizzazione e la sua sincronizzazione con la fine della preparazione fisica degli ordini sono fondamentali. Il progetto descritto in questa tesi nasce in questo contesto, con l’obiettivo di ottimizzare i flussi d’informazione tra la funzione trasporto e le altre funzioni del dipartimento logistico con cui è in interazione. Tali flussi vogliono essere semplificati grazie all’applicazione delle teorie di Lean Management, puntando a ridurre il tempo amministrativo legato alla loro gestione e, di conseguenza, il lead-time globale del processo. Il progetto coinvolge la quasi totalità delle funzioni logistiche aziendali (Trasporto, Dogana, Acquisti trasporto, Order Processing Management, Distribution Center). Le azioni di miglioramento promosse da questo progetto saranno messe in atto nel breve e lungo periodo: l’obiettivo è di riscrivere il processo globale di punto in bianco, eliminando le operazioni a non valore aggiunto, parallelizzando le attività dove possibile, e ottimizzando l’utilizzo dei sistemi informatici.
Transportation management optimization : the case of parfums Christian Dior
TAGLIANETTI, MARTINA
2016/2017
Abstract
This thesis shows the end-of studies project that I made within the company Parfums Christian Dior. During a six-month internship, I discovered the environment of the luxury cosmetic industry and, especially, the logistic management related to the transport. In this project, I focused on the analysis of the information flows linked to the transportation management. I joined the Transport and Customs unit, function that is charged of the organisation of the transport of the finished products from the company central warehouse to the European and global branches, and of the management of the custom declaration. The transportation management is an important challenge for the company: PCD puts big effort in its optimization and in its coordination with the end of the physical orders preparation. The project detailed in this thesis is born in this context. It is about the optimization of the information flows between the transport and the other logistic functions interacting with it. The objective is to simplify those flows thanks to the application of the Lean Management theories with the aim of reducing the administrative time related to its management and, consequently, the process global lead-time. The project is done in collaboration with the majority of the logistic functions of the company (Transport, Customs, Transport purchasing, Order Processing Management, Distribution centre). The improving actions promoted by this project will be implemented in the short and long-term horizon: the objective is to rewrite the global process at the drop of a hat, eliminating the non-value added tasks, parallelising the operations when possible, and optimising the informative tools used.| File | Dimensione | Formato | |
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2017_12_Taglianetti.pdf
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Descrizione: Testo della tesi
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https://hdl.handle.net/10589/138094