The present research thesis aims to study the impact of business strategies and order ful llment on logistics and management processes and propose a quantitative model with reference to integrated inventory management. Initially, an overview of the multichannel and omnichannel retailing scenario was conducted to understand the most relevant aspects of multi-channel inventory management. The research was also extended to the theme of dropshipping and inventory rationing, due to the similarity in terms of diversi cation of service levels in the presence of multiple demand classes. The research has produced evidence regarding the importance of operating according to an integrated strategy, paying attention to the opportunities and challenges that arise. The inventory rationing model described in this thesis is located within the omnichannel retailing and hybrid supply chain context, and can be easily extended to any business environment that includes integrated inventory management in the presence of multiple demand classes. After presenting the model, it was included in the omnichannel retailing context by de ning the penalty functions related to the demand classes. The rationing policy was then compared with a traditional rst-come rstserved policy to highlight in which combinations of parameters the greatest advantages are obtained. Finally, the results obtained are discussed and new research directions are proposed.
La presente tesi si propone di studiare l'impatto delle strategie di business ed di order fulfilment sui processi logistici e gestionali e di proporre un modello quantitativo con riferimento alla gestione dell'inventario integrata. Inizialmente, è stato condotta una ricerca sullo scenario di retailing multicanale es omnicanale, per comprenderne gli aspetti più rilevanti nella gestione delle scorte. La ricerca è stata estesa anche al tema di dropshipping e razionamento del magazzino, a causa della somiglianza in termini di diversicazione dei livelli di servizio in presenza di più classi di domanda. La ricerca ha prodotto evidenze sull'importanza di operare secondo a una strategia integrata, prestando attenzione alle opportunità e sfide che sorgono. Il modello di razionamento dell'inventario descritto in questa tesi si colloca all'interno del contesto di retailing omnichannel e hybrid supply chain, e può essere facilmente esteso a molti contesti aziendali caratterizzata dalla gestione integrata delle scorte in presenza di molteplici classi di domanda. Dopo aver presentato il modello, è stato collocato nel contesto del retailing omnicanale attraverso la definizione delle funzioni di penalty relative alle classi di domanda. La politica di razionamento è stata quindi confrontata con una politica tradizionale di fulfilment per evidenziare in quali contesti si ottengano maggiori benefici. Infine, i risultati ottenuti sono discussi e sono proposte nuove direzioni di ricerca
Dynamic inventory rationing with multiple demand classes : an application to omnichannel retailing
CHELLINI, ALESSANDRO
2016/2017
Abstract
The present research thesis aims to study the impact of business strategies and order ful llment on logistics and management processes and propose a quantitative model with reference to integrated inventory management. Initially, an overview of the multichannel and omnichannel retailing scenario was conducted to understand the most relevant aspects of multi-channel inventory management. The research was also extended to the theme of dropshipping and inventory rationing, due to the similarity in terms of diversi cation of service levels in the presence of multiple demand classes. The research has produced evidence regarding the importance of operating according to an integrated strategy, paying attention to the opportunities and challenges that arise. The inventory rationing model described in this thesis is located within the omnichannel retailing and hybrid supply chain context, and can be easily extended to any business environment that includes integrated inventory management in the presence of multiple demand classes. After presenting the model, it was included in the omnichannel retailing context by de ning the penalty functions related to the demand classes. The rationing policy was then compared with a traditional rst-come rstserved policy to highlight in which combinations of parameters the greatest advantages are obtained. Finally, the results obtained are discussed and new research directions are proposed.| File | Dimensione | Formato | |
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https://hdl.handle.net/10589/139966