Over the years, there have been numerous innovations in technology that have radically changed many aspects of everyday life, including the way of traveling. As a matter of fact, in the organization of the trip, online rating platforms such as TripAdvisor, have become increasingly indispensable tools. To improve their services, they have resorted to the use of advanced technologies such as recommendation and machine learning systems. To develop this work, a user-centred design approach was adopted, a design philosophy that focuses on the point of view and the needs of users. Through a research focused on the cultural and historical relevance of the journey itself, on the new technological frontiers reached in the last years and based on the important information gathered through the questionnaire and the interviews, it has been reached the concept called Wondermate. Wondermate is a digital application created with the aim of helping solo travelers to find the ideal companion to share unique and memorable travel experiences. Its main feature is represented by an integrated profiling and machine learning system based on personal characteristics and interests that returns a compatibility response between users. Wondermate connects travelers with similar travel rhythms and preferences, in order to facilitate the creation of human relationships, improve the user’s experience before and during the journey and enhance human value.
Nel corso degli anni, sono state numerose le innovazioni in campo tecnologico che hanno cambiato radicalmente alcuni aspetti del vivere quotidiano, incluso il modo di viaggiare. Nell’organizzazione del viaggio, infatti, sono diventati strumenti indispensabili le piattaforme online come TripAdvisor, che per migliorare i loro servizi hanno adottato tecnologie avanzate come i sistemi di raccomandazione e di apprendimento automatico. Per sviluppare questo lavoro è stata seguito un approccio orientato allo User Centred Design, filosofia di progettazione che concentra la sua attenzione verso il punto di vista e sulle esigenze degli utenti. Attraverso una ricerca incentrata sulla rilevanza culturale e storica del viaggio, sulle nuove frontiere tecnologiche raggiunte negli ultimi anni e in base alle informazioni raccolte attraverso questionari e interviste, si è giunti alla realizzazione del concept di Wondermate. Un’applicazione digitale che nasce con l’obiettivo di aiutare i solo traveler a trovare la compagnia ideale con cui condividere esperienze di viaggio uniche e memorabili. La sua caratteristica principale è rappresentata da un sistema integrato di profilazione e machine learning basato su caratteristiche personali ed interessi che restituisce un riscontro di compatibilità tra utenti. Wondermate connette viaggiatori con ritmi e preferenze di viaggio affini nella speranza di innescare rapporti umani, migliorare l’esperienza dell’utente prima e durante il viaggio e accrescerne il valore umano.
Wondermate. Un progetto di design dell'interazione per la profilazione del viaggiatore contemporaneo
GAZZONI, CINDY
2016/2017
Abstract
Over the years, there have been numerous innovations in technology that have radically changed many aspects of everyday life, including the way of traveling. As a matter of fact, in the organization of the trip, online rating platforms such as TripAdvisor, have become increasingly indispensable tools. To improve their services, they have resorted to the use of advanced technologies such as recommendation and machine learning systems. To develop this work, a user-centred design approach was adopted, a design philosophy that focuses on the point of view and the needs of users. Through a research focused on the cultural and historical relevance of the journey itself, on the new technological frontiers reached in the last years and based on the important information gathered through the questionnaire and the interviews, it has been reached the concept called Wondermate. Wondermate is a digital application created with the aim of helping solo travelers to find the ideal companion to share unique and memorable travel experiences. Its main feature is represented by an integrated profiling and machine learning system based on personal characteristics and interests that returns a compatibility response between users. Wondermate connects travelers with similar travel rhythms and preferences, in order to facilitate the creation of human relationships, improve the user’s experience before and during the journey and enhance human value.File | Dimensione | Formato | |
---|---|---|---|
2018_04_Gazzoni.pdf
non accessibile
Descrizione: Tesi Wondermate
Dimensione
27.72 MB
Formato
Adobe PDF
|
27.72 MB | Adobe PDF | Visualizza/Apri |
I documenti in POLITesi sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
https://hdl.handle.net/10589/140932