In the Last decades, the discussion about the impact of digitalisation and digital transformation has been raised in various sectors, including the business, production processes, as well as the supply chain, spring from the Digital Technologies advancements, initiated from the launching of the first digital computer to the introduction of World Wide Web In 1993 by Tim Berners-Lee. Nowadays, the organisations and their supply chain, are facing huge challenges in several contexts and dimensions of the supply chain and manufacturing, and they need to have reactions in order to overcome these challenges and stay in the market. Due to this increasingly challenges in the competition, the organisations are striving to adopt the digital transformation in their practices for several motivations and reasons. The purpose of this research is to deepen the understanding of the digital transformations and to investigate how adopting the digital technologies represented by Industry 4.0 technologies provides benefits to the organisation’s supply chain. Furthermore, the purpose of this research is to state the main motivations for adopting digital technologies that lead to several actions related to the digital transformation, consequently, the benefits that are generated from these actions and practices. Additionally, the main aim is to develop a conceptual framework to link and create a connection between Motivations, Actions, and Benefits of adopting the Digital technologies, as well as to perform an evaluation of the digital transformation topic and its related benefits, and to go forward with this evaluation. Data nature, Customer, Demand, operations, External Business Environment Context, Policies, and Sustainability were selected as main contexts for this conceptual framework. Taking into consideration the lack of the researches about the Supply chain digital transformation, and in order to evaluate, examine and analyse the existing literature review of the supply chain digital transformation, and to access all the studies related to the supply chain digital transformation topic, a systematic literature review (SLR) is conducted to this research. Additionally, to achieve this evaluation, this research has followed two-phases analysis approach: first, designing a descriptive analysis about supply chain digital transformation, that focus on 7 dimensions and contexts of the supply chain, secondly analysis and review of the papers that are related to the supply chain digital transformation topic. This research represents a rich analysis and discussion by systematically examining and classifying the researches and studies according to several dimensions and contexts in the supply chain, such as Data nature, Customer, Demand, operations, External Business Environment Context, Policies, and Sustainability. Nevertheless, there is a significant number of researches about the supply chain management and how the performance can be improved, however, there are few studies were performed regarding the digital transformation of the supply chain, and what are the benefits of this transformation to the supply chain in general and to the organisation specifically. Furthermore, this research provides a contribution and insights into a comprehensive perception of the supply chain digital transformation from the motivations of adopting these technologies, connecting them with the actions that are taken a place regarding the transformation and finally the benefits that are generated by these actions. Finally, this research develops a conceptual framework connecting the motivations, actions and the benefits of the digital transformation.
Negli ultimi decenni il dibattito relativo all'impatto della digitalizzazione e della trasformazione digitale è stato sollevato in vari settori tra cui il business, i processi produttivi e la supply chain. L’impatto è stato generato dai progressi delle tecnologie digitali avviati con il lancio del primo computer e con l'introduzione del World Wide Web nel 1993 da Tim Berners-Lee. Al giorno d’oggi, le organizzazioni e le loro Supply Chain stanno affrontando enormi sfide in diversi contesti e dimensioni della filiera e della produzione e, per rimanere sul mercato, devono fronteggiare adeguatamente queste situazioni. A causa dell’aumento della crescente competizione sul mercato, le organizzazioni stanno cercando di adottare la trasformazione digitale nelle loro pratiche per diverse motivazioni e ragioni. Lo scopo di questa ricerca è quello di approfondire la comprensione delle trasformazioni digitali e di indagare come l'adozione delle tecnologie digitali, rappresentate dalle tecnologie di Industria 4.0, apporti benefici alla Supply Chain dell'organizzazione. Inoltre, verranno indicate le principali motivazioni per l'adozione di tecnologie digitali che portano a diverse azioni legate alla trasformazione digitale e di conseguenza saranno esplicitati i benefici generati da queste azioni e pratiche. Infine, ci si concentrerà dapprima sullo sviluppo di una struttura concettuale che colleghi e crei una connessione tra Motivazioni, Azioni e Benefici dell'adozione delle tecnologie digitali, e quindi sulla valutazione del tema della trasformazione digitale e dei relativi benefici. La natura dei dati, il cliente, la domanda, le operazioni, il contesto dell'ambiente aziendale esterno, le politiche e la sostenibilità sono stati selezionati come contesti principali per questo quadro concettuale. Data la mancanza di ricerche sulla trasformazione digitale della Supply Chain, al fine di valutare, esaminare e analizzare la revisione della letteratura esistente sulla trasformazione digitale della Supply Chain e di accedere a tutti gli studi relativi al tema della trasformazione digitale della Supply Chain, è stata condotta una revisione sistematica della letteratura (SLR). Inoltre, per raggiungere questa valutazione è stato seguito un approccio di analisi a due fasi: in primo luogo, un’analisi descrittiva della trasformazione digitale della supply chain che si focalizza su sette dimensioni e contesti della Supply, successivamente l’analisi e la revisione dei documenti relativi al tema della trasformazione digitale della Supply Chain. Questa ricerca rappresenta un'analisi e una discussione prospere esaminando e classificando sistematicamente le ricerche e gli studi in base a diverse dimensioni e contesti nella Supply Chain, quali Dati natura, Cliente, Domanda, operazioni, Contesto dell'ambiente aziendale esterno, Politiche e Sostenibilità. Tuttavia, vi è un numero significativo di ricerche riguardanti la gestione della supply chain e il modo in cui le prestazioni possono essere migliorate, tuttavia sono stati effettuati pochi studi sulla trasformazione digitale della supply chain e quali sono i benefici di questa trasformazione di Supply Chain in generale e l'organizzazione nello specifico. Inoltre, questa ricerca fornisce un contributo e approfondimenti su una percezione globale della trasformazione digitale della supply chain dalle motivazioni dell'adozione di queste tecnologie, collegandole con le azioni prese in considerazione per la trasformazione e infine i benefici generati da queste azioni. Infine, questa ricerca sviluppa una struttura concettuale che collega le motivazioni, le azioni ed i benefici della trasformazione digitale.
Supply chain digital transformation : a systematic literature review on the motivations, actions, and the benefits
LALAH, MOHAMAD F GHARIB
2018/2019
Abstract
In the Last decades, the discussion about the impact of digitalisation and digital transformation has been raised in various sectors, including the business, production processes, as well as the supply chain, spring from the Digital Technologies advancements, initiated from the launching of the first digital computer to the introduction of World Wide Web In 1993 by Tim Berners-Lee. Nowadays, the organisations and their supply chain, are facing huge challenges in several contexts and dimensions of the supply chain and manufacturing, and they need to have reactions in order to overcome these challenges and stay in the market. Due to this increasingly challenges in the competition, the organisations are striving to adopt the digital transformation in their practices for several motivations and reasons. The purpose of this research is to deepen the understanding of the digital transformations and to investigate how adopting the digital technologies represented by Industry 4.0 technologies provides benefits to the organisation’s supply chain. Furthermore, the purpose of this research is to state the main motivations for adopting digital technologies that lead to several actions related to the digital transformation, consequently, the benefits that are generated from these actions and practices. Additionally, the main aim is to develop a conceptual framework to link and create a connection between Motivations, Actions, and Benefits of adopting the Digital technologies, as well as to perform an evaluation of the digital transformation topic and its related benefits, and to go forward with this evaluation. Data nature, Customer, Demand, operations, External Business Environment Context, Policies, and Sustainability were selected as main contexts for this conceptual framework. Taking into consideration the lack of the researches about the Supply chain digital transformation, and in order to evaluate, examine and analyse the existing literature review of the supply chain digital transformation, and to access all the studies related to the supply chain digital transformation topic, a systematic literature review (SLR) is conducted to this research. Additionally, to achieve this evaluation, this research has followed two-phases analysis approach: first, designing a descriptive analysis about supply chain digital transformation, that focus on 7 dimensions and contexts of the supply chain, secondly analysis and review of the papers that are related to the supply chain digital transformation topic. This research represents a rich analysis and discussion by systematically examining and classifying the researches and studies according to several dimensions and contexts in the supply chain, such as Data nature, Customer, Demand, operations, External Business Environment Context, Policies, and Sustainability. Nevertheless, there is a significant number of researches about the supply chain management and how the performance can be improved, however, there are few studies were performed regarding the digital transformation of the supply chain, and what are the benefits of this transformation to the supply chain in general and to the organisation specifically. Furthermore, this research provides a contribution and insights into a comprehensive perception of the supply chain digital transformation from the motivations of adopting these technologies, connecting them with the actions that are taken a place regarding the transformation and finally the benefits that are generated by these actions. Finally, this research develops a conceptual framework connecting the motivations, actions and the benefits of the digital transformation.| File | Dimensione | Formato | |
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https://hdl.handle.net/10589/148632