In a constantly changing and interacting world, uncertainty requires individuals and society to be more ‘elastic’ by letting go of comfortable ideas and become more accustomed to ambiguity and contradiction’ (Mlodinow, 2018). Community provides a crucial dimension to our lives and is a persistent theme within policy making. The idea of community is generally regarded as a force for good: a means of survival and progress (Gilchrist, 2019). Mutual collaboration and the advantages of collective action are core values that make life meaningful and survivable. Moreover, the sense of community or shared fate is an important ingredient in people’s willingness to undertake collective action. In the last decades many studies were focused on behavior impact in public building’s energy and environmental performance because occupants behavior could affect a building’s energy and environmental performance up to 30%-90%, (Giresunlu & Beler Baykal, 2016; Mirakhorli & Dong, 2017; Webber et al., 2006). The University Accommodation Service shares nearly all the attributes of a community, a group of people, affordable housing, acceptance of newcomers, leadership, cultural, recreational activities, sense of personal safety and so on. That makes the university residence a perfect place to identify and analysis the determine factors of a large and heterogeneous collection of environmental-related behavior. The case study of Politecnico di Milano - Residence Isaac Newton and the analysis developed in this thesis reveals that the habitual behavior has the most significant impact on the student housing’s environmental performance. One of the most significant impact involved in this complex system is the interpretation of the ‘level of involvement’ of student house’s occupant that could play a strategic role for a successful or unsuccessful building environmental performance. The ‘level of involvement’ in this thesis not only refers the control on the living environment, e.g. lights, windows, electrical appliances, but also refers to the sense of feelings, e.g. shared environmental and social atmosphere as the condition for promoting a sense of belonging for individuals (Bellini, Gambaro, & Mocchi, 2020). This study is focused on the analysis of the state of the art of behavioral impact in public buildings like student houses and propose a 4-steps strategy approach for the residence to promote the pro-environmental behavior in the university’s residence. Step1: Selection of the behavior by considering its target group, impact significance, and feasibility. Step 2: identify determine factors, applying individual decision-making theory, and occupants needs. Step 3: Choose the type of interventions, in general classified into information strategies and structural strategies. Step 4: Analysis of possible outcomes, by evaluating the changes in behavioral determinants, changes in environmental quality and changes in financial performance, in short run, and to improve the effectiveness of the intervention method in long run.
In un mondo in costante mutamento e interazione, l'incertezza richiede che gli individui e la società siano più "elastici" lasciando andare idee comode e abituandosi più all'ambiguità e alla contraddizione "(Mlodinow, 2018). La comunità fornisce una dimensione cruciale alla nostra vita ed è un tema persistente nel processo decisionale. L'idea di comunità è generalmente considerata come una forza per il bene: un mezzo di sopravvivenza e progresso (Gilchrist, 2019). La collaborazione reciproca e i vantaggi dell'azione collettiva sono valori fondamentali che rendono la vita significativa e sopravvivibile. Inoltre, il senso di comunità o destino condiviso è un ingrediente importante nella volontà delle persone di intraprendere azioni collettive. Negli ultimi decenni molti studi si sono concentrati sull'impatto comportamentale nelle prestazioni energetiche e ambientali degli edifici pubblici perché il comportamento degli occupanti potrebbe influenzare le prestazioni energetiche e ambientali di un edificio fino al 30% -90%, (Giresunlu e Beler Baykal, 2016; Mirakhorli & Dong, 2017 ; Webber et al., 2006). Il servizio di alloggio universitario condivide quasi tutti gli attributi di una comunità, un gruppo di persone, alloggi a prezzi accessibili, accettazione di nuovi arrivati, leadership, attività culturali, ricreative, senso di sicurezza personale e così via. Ciò rende la residenza universitaria un luogo perfetto per identificare e analizzare i fattori determinanti di una vasta ed eterogenea raccolta di comportamenti legati all'ambiente. Il caso studio del Politecnico di Milano - Residenza Isaac Newton e le analisi sviluppate in questa tesi rivelano che il comportamento abituale ha l'impatto più significativo sulle prestazioni ambientali dell'alloggio degli studenti. Uno degli effetti più significativi coinvolti in questo sistema complesso è l'interpretazione del "livello di coinvolgimento" dell'occupante della casa dello studente che potrebbe svolgere un ruolo strategico per un successo o un insuccesso delle prestazioni ambientali dell'edificio. Il "livello di coinvolgimento" in questa tesi non si riferisce solo al controllo sull'ambiente di vita, ad es. luci, finestre, elettrodomestici, ma si riferisce anche al senso dei sentimenti, ad es. atmosfera ambientale e sociale condivisa come condizione per promuovere un senso di appartenenza per gli individui (Bellini, Gambaro e Mocchi, 2020). Questo studio si concentra sull'analisi dello stato dell'arte dell'impatto comportamentale in edifici pubblici come le case degli studenti e propone un approccio strategico in 4 fasi per la residenza per promuovere il comportamento pro-ambientale nella residenza dell'università. Fase 1: selezione del comportamento considerando il gruppo target, il significato dell'impatto e la fattibilità. Passaggio 2: identificare i fattori determinanti, applicare la teoria del processo decisionale individuale e le esigenze degli occupanti. Passaggio 3: scegliere il tipo di interventi, in generale classificati in strategie di informazione e strategie strutturali. Fase 4: analisi dei possibili risultati, valutando i cambiamenti nei determinanti comportamentali, i cambiamenti nella qualità ambientale e i cambiamenti nelle prestazioni finanziarie, a breve termine, e per migliorare l'efficacia del metodo di intervento a lungo termine.
Development of an integrated behavior framework for student housing's facility management
LI, HAN
2018/2019
Abstract
In a constantly changing and interacting world, uncertainty requires individuals and society to be more ‘elastic’ by letting go of comfortable ideas and become more accustomed to ambiguity and contradiction’ (Mlodinow, 2018). Community provides a crucial dimension to our lives and is a persistent theme within policy making. The idea of community is generally regarded as a force for good: a means of survival and progress (Gilchrist, 2019). Mutual collaboration and the advantages of collective action are core values that make life meaningful and survivable. Moreover, the sense of community or shared fate is an important ingredient in people’s willingness to undertake collective action. In the last decades many studies were focused on behavior impact in public building’s energy and environmental performance because occupants behavior could affect a building’s energy and environmental performance up to 30%-90%, (Giresunlu & Beler Baykal, 2016; Mirakhorli & Dong, 2017; Webber et al., 2006). The University Accommodation Service shares nearly all the attributes of a community, a group of people, affordable housing, acceptance of newcomers, leadership, cultural, recreational activities, sense of personal safety and so on. That makes the university residence a perfect place to identify and analysis the determine factors of a large and heterogeneous collection of environmental-related behavior. The case study of Politecnico di Milano - Residence Isaac Newton and the analysis developed in this thesis reveals that the habitual behavior has the most significant impact on the student housing’s environmental performance. One of the most significant impact involved in this complex system is the interpretation of the ‘level of involvement’ of student house’s occupant that could play a strategic role for a successful or unsuccessful building environmental performance. The ‘level of involvement’ in this thesis not only refers the control on the living environment, e.g. lights, windows, electrical appliances, but also refers to the sense of feelings, e.g. shared environmental and social atmosphere as the condition for promoting a sense of belonging for individuals (Bellini, Gambaro, & Mocchi, 2020). This study is focused on the analysis of the state of the art of behavioral impact in public buildings like student houses and propose a 4-steps strategy approach for the residence to promote the pro-environmental behavior in the university’s residence. Step1: Selection of the behavior by considering its target group, impact significance, and feasibility. Step 2: identify determine factors, applying individual decision-making theory, and occupants needs. Step 3: Choose the type of interventions, in general classified into information strategies and structural strategies. Step 4: Analysis of possible outcomes, by evaluating the changes in behavioral determinants, changes in environmental quality and changes in financial performance, in short run, and to improve the effectiveness of the intervention method in long run.File | Dimensione | Formato | |
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Development of An Integrated behavior Framework for Student Housing's Facility Management.pdf
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Descrizione: Thesis text
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8.93 MB
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Occupant's Survey.pdf
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Descrizione: Thesis Survey
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169.02 kB
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169.02 kB | Adobe PDF | Visualizza/Apri |
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https://hdl.handle.net/10589/166843