Over the past few years, the figure of the influencer has controversially stood out in the media landscape. Initially, it was considered a spokesperson for discount codes and promotional messages. However, today it has the possibility of broadening its field of action, not limiting itself only to carrying out activities related to consumer logic but act as a mediator of social issues. In some cases, the new relationship has made room for narratives perceived by the communities as innovative. This enabled the birth of a new nuance of the role of the influencer. In fact, because of the pandemic and the lockdown, this figure had the opportunity to act as a mediator between the needs of communities and institutional messages, becoming a "touchpoint of trust" and assuming an unprecedented social role within the network. From these considerations, a new way to establish relationships has been designed to allow different and distant stakeholders - influencers, institutions, and voluntary associations - to find an answer to their needs. The result is WeValue: a digital system that aims to enable research, acquaintance and collaboration among influencers and non-profit associations. This new digital system works from a territorial point of view and intends to return an improvement of its image and identity.
Negli ultimi anni la figura dell’influencer si è contraddistinta nel panorama mediale in modo controverso. Inizialmente considerata un portavoce di codici sconto e messaggi promozionali, ad oggi ha sperimentato la possibilità di allargare il proprio campo d’azione, non limitandosi a svolgere attività legate a logiche di consumo e ponendosi talvolta – tramite il dialogo e la comprensione della audience – come mediatore di temi dal valore sociale. In alcuni casi, il nuovo rapporto ha lasciato spazio a narrazioni percepite dalle community come innovative, le quali hanno fatto emergere a loro volta una nuova e possibile sfumatura del ruolo dell’influencer. Infatti, complici l’ondata pandemica e il lockdown, questa figura ha avuto la possibilità di porsi come mediatrice tra i bisogni delle community e i messaggi istituzionali, diventando un "touchpoint di fiducia" e assumendo un ruolo sociale all’interno della rete senza precedenti. Da queste considerazioni si è concretizzata la necessità di progettare una nuova modalità di relazione che permetta a stakeholder diversi e distanti tra loro – influencer, istituzioni e associazioni di volontariato – di trovare risposta ai propri bisogni. Il risultato è WeValue: un sistema digitale volto alla ricerca e alla successiva conoscenza e collaborazione in ottica territoriale di influencer e associazioni non profit, con lo scopo di restituire un miglioramento della propria immagine e identità.
WeValue. Da social influencer a influencer per il sociale
Pellegrino, Azzurra
2019/2020
Abstract
Over the past few years, the figure of the influencer has controversially stood out in the media landscape. Initially, it was considered a spokesperson for discount codes and promotional messages. However, today it has the possibility of broadening its field of action, not limiting itself only to carrying out activities related to consumer logic but act as a mediator of social issues. In some cases, the new relationship has made room for narratives perceived by the communities as innovative. This enabled the birth of a new nuance of the role of the influencer. In fact, because of the pandemic and the lockdown, this figure had the opportunity to act as a mediator between the needs of communities and institutional messages, becoming a "touchpoint of trust" and assuming an unprecedented social role within the network. From these considerations, a new way to establish relationships has been designed to allow different and distant stakeholders - influencers, institutions, and voluntary associations - to find an answer to their needs. The result is WeValue: a digital system that aims to enable research, acquaintance and collaboration among influencers and non-profit associations. This new digital system works from a territorial point of view and intends to return an improvement of its image and identity.File | Dimensione | Formato | |
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PellegrinoAzzurra_Aprile2021.pdf
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https://hdl.handle.net/10589/175267