Surprise has become an interesting topic in the world of product design; the presence of a surprising trigger within a product has been proved to increase human-product interaction and overall likeability. Efforts by numerous contributors have been made to understand what the concept of surprise truly is and what does it rely on, what makes some products surprising, and how can one capture the cognitive processes involved when a user assesses an arguably surprising object; however, there was yet to be a guideline, using which mechanical engineers and designers can systematically explore their own unique creativity to ultimately generate ideas for surprising products. The author of this master thesis has proposed guidelines that do exactly that in the form of an interactive presentation. This interactive presentation was tested for its usability as a methodological tool by a third party of mechanical engineers and industrial designers. Furthermore, the ideas generated by those said engineers and designers have been assessed whether if they are genuinely surprising or not by a set of carefully filtered participants. The results reached during both external tests met expectations and allow the proposed guidelines to serve as a firm base for further development; however, the author acknowledges some points where potential improvements are due in both the proposed guidelines and in the testing procedure.
La sorpresa è diventata un argomento interessante nel mondo del design di prodotto; è stato dimostrato che la presenza di un elemento sorprendente all'interno di un prodotto aumenta l'interazione uomo-prodotto e l’apprezzamento in generale. Sono stati compiuti sforzi attraverso numerosi studi per capire cosa sia veramente il concetto di sorpresa e su cosa si basa, cosa rende sorprendenti alcuni prodotti e come si possono catturare i processi cognitivi coinvolti quando un utente valuta un oggetto probabilmente sorprendente. Tuttavia, mancava ancora una linea guida che permettesse a ingegneri meccanici e designer di esplorare sistematicamente la propria creatività per generare, infine, idee per prodotti sorprendenti. L'autore di questa tesi di laurea magistrale ha proposto delle linee guida per questo scopo, che vengono proposte attraverso una presentazione interattiva. Questa presentazione interattiva è stata testata per la sua usabilità come strumento metodologico da un set di ingegneri meccanici e designer industriali, ritenuti i destinatari delle linee guida. Inoltre, le sorpresa indotta dalle idee generate da detti ingegneri e designer è stata valutata da un insieme di partecipanti accuratamente filtrati. I risultati raggiunti durante entrambe le attività sperimentali hanno raggiunto gli obiettivi fissati e consentono alle linee guida proposte di fungere da solida base per ulteriori sviluppi, sulla base dei miglioramenti già ipotizzati dall'autore sia per incrementare l’efficacia delle linee guida proposte che la relativa procedura di verifica.
Developing and testing guidelines for designing surprising products
Raafat, Omar Khaled Talaat Elsayed
2020/2021
Abstract
Surprise has become an interesting topic in the world of product design; the presence of a surprising trigger within a product has been proved to increase human-product interaction and overall likeability. Efforts by numerous contributors have been made to understand what the concept of surprise truly is and what does it rely on, what makes some products surprising, and how can one capture the cognitive processes involved when a user assesses an arguably surprising object; however, there was yet to be a guideline, using which mechanical engineers and designers can systematically explore their own unique creativity to ultimately generate ideas for surprising products. The author of this master thesis has proposed guidelines that do exactly that in the form of an interactive presentation. This interactive presentation was tested for its usability as a methodological tool by a third party of mechanical engineers and industrial designers. Furthermore, the ideas generated by those said engineers and designers have been assessed whether if they are genuinely surprising or not by a set of carefully filtered participants. The results reached during both external tests met expectations and allow the proposed guidelines to serve as a firm base for further development; however, the author acknowledges some points where potential improvements are due in both the proposed guidelines and in the testing procedure.File | Dimensione | Formato | |
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https://hdl.handle.net/10589/179147