-This paper concerns the application of the A3 problem solving tool to improve the on-time delivery performance of Electro Adda S.p.A., a leading manufacturer of electric motors based in Beverate, in the province of Lecco. The A3 methodology made possible to analyse the problem related to the increase in the delay scale that has become evident over the last year, and to propose improvement countermeasures for the company. The problem was defined as: delay in the delivery of electric motors produced by EA with respect to the dates agreed with the customer. The analysis of the on-time delivery and the average number of days of delay allowed us to quantify the problem numerically and get a clear picture of the current situation. The determination of the main causes subsequently guided us in identifying the best countermeasures to be developed. The project required a transversal work across the main company departments, acting on four main areas of intervention: production planning, quality management, sales and suppliers’ management. The main countermeasures developed relate to the standardisation of the order entry procedure and a system for monitoring suppliers’ performances, by implementing a dynamic dashboard. In accordance with the A3 methodology, the project was carried out by constantly checking the alignment with the company's board of directors, as well as a constant physical presence in the company, working alongside the main involved departments. Experiencing the real working environment assumed relevant importance, helping us to grasp key details for the realisation of the project.
Il presente lavoro riguarda l'applicazione dello strumento di problem solving A3 per migliorare le performance di puntualità delle consegne di Electro Adda S.p.A., azienda leader nella produzione di motori elettrici con sede a Beverate, in provincia di Lecco. La metodologia A3 ha permesso di analizzare il problema relativo all'aumento della scala dei ritardi che si è manifestato nell'ultimo anno e di proporre contromisure migliorative per l'azienda. Il problema è stato definito come: ritardo nella consegna dei motori elettrici prodotti da EA rispetto alle date concordate con il cliente. L'analisi dei tempi di consegna e del numero medio di giorni di ritardo ha permesso di quantificare numericamente il problema e di avere un quadro chiaro della situazione attuale. La determinazione delle cause principali ci ha successivamente guidati nell'individuazione delle migliori contromisure da sviluppare. Il progetto ha richiesto un lavoro trasversale ai principali reparti aziendali, agendo su quattro principali aree di intervento: pianificazione della produzione, gestione della qualità, vendite e gestione dei fornitori. Le principali contromisure sviluppate riguardano la standardizzazione della procedura di inserimento ordini e un sistema di monitoraggio delle performance dei fornitori, attraverso l'implementazione di un cruscotto dinamico. In accordo con la metodologia A3, il progetto è stato portato avanti verificando costantemente l'allineamento con il management dell'azienda, oltre che a una costante presenza fisica in azienda, al fianco dei principali reparti coinvolti. L'esperienza nell'ambiente di lavoro reale ha assunto un'importanza rilevante, aiutandoci a cogliere i dettagli chiave per la realizzazione del progetto.
Product diversity management in a single manufacturing location: A3 Framework applied to an Italian company
SPINI, MATTEO;Rossi, Lorenzo
2021/2022
Abstract
-This paper concerns the application of the A3 problem solving tool to improve the on-time delivery performance of Electro Adda S.p.A., a leading manufacturer of electric motors based in Beverate, in the province of Lecco. The A3 methodology made possible to analyse the problem related to the increase in the delay scale that has become evident over the last year, and to propose improvement countermeasures for the company. The problem was defined as: delay in the delivery of electric motors produced by EA with respect to the dates agreed with the customer. The analysis of the on-time delivery and the average number of days of delay allowed us to quantify the problem numerically and get a clear picture of the current situation. The determination of the main causes subsequently guided us in identifying the best countermeasures to be developed. The project required a transversal work across the main company departments, acting on four main areas of intervention: production planning, quality management, sales and suppliers’ management. The main countermeasures developed relate to the standardisation of the order entry procedure and a system for monitoring suppliers’ performances, by implementing a dynamic dashboard. In accordance with the A3 methodology, the project was carried out by constantly checking the alignment with the company's board of directors, as well as a constant physical presence in the company, working alongside the main involved departments. Experiencing the real working environment assumed relevant importance, helping us to grasp key details for the realisation of the project.| File | Dimensione | Formato | |
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https://hdl.handle.net/10589/197642