Technology related to everyday objects is increasingly present in everyday life. Even products that have been part of our daily lives for decades are undergoing radical transformations, gradually losing intuitiveness and clarity. During the Final Project Work of the Design & Engineering master's program, thanks to the collaboration with the company Midea, it was developed Up. The product is an integrated hood for an induction cooktop that can be detached and, once placed on a base, transforms into an air purifier. This project is highly innovative and complex, yet also extremely functional due to its dual-purpose design. The goal of this research is to demonstrate that, through a user-centered approach, it is possible to make even advanced and technologically complex products accessible. They should not be an obstacle for the user, but an added value within the home environment. Indeed, careful UX-UI research makes it possible to transform a technically sophisticated product into a pleasant and intuitive user experience, thanks to communicative and effective interfaces. The first phase of the research focused on the analysis of home environments and trends in the domestic world, identifying a clear context of use and a well-defined target audience. Next, personas were developed and their needs and requirements were analyzed. This phase allowed to conduct an in-depth benchmarking study, identifying products and systems with relevant functionality and features for the purpose through a detailed UX-UI analysis. In addition, by studying Midea's portfolio and its products in the market, it was possible to develop a system consistent with the company's identity, ensuring continuity and recognizability. Through this path of research, interfaces were designed to be as intuitive and practical as possible, ensuring a smooth and rewarding user experience.
La tecnologia legata agli oggetti di uso quotidiano è sempre più presente nella vita di tutti i giorni. Anche prodotti che fanno parte della nostra vita quotidiana da decenni stanno subendo trasformazioni radicali, perdendo progressivamente intuitività e chiarezza. Durante il Final Project Work del master Design & Engineering, grazie alla collaborazione con l'azienda Midea, è stato sviluppato Up. Il prodotto è una cappa integrata per un piano di cottura a induzione che può essere staccata e, una volta posizionata su una base, si trasforma in un purificatore d'aria. Questo progetto è altamente innovativo e complesso, ma anche estremamente funzionale grazie al suo design a doppia funzione. L'obiettivo di questa ricerca è dimostrare che, attraverso un approccio centrato sull'utente, è possibile rendere accessibili anche prodotti avanzati e tecnologicamente complessi. Non devono essere un ostacolo per l'utente, ma un valore aggiunto all'interno dell'ambiente domestico. Un'attenta ricerca UX-UI permette infatti di trasformare un prodotto tecnicamente sofisticato in un'esperienza d'uso piacevole e intuitiva, grazie a interfacce comunicative ed efficaci. La prima fase della ricerca si è concentrata sull'analisi degli ambienti domestici e delle tendenze del mondo domestico, identificando un chiaro contesto d'uso e un pubblico target ben definito. Successivamente sono state sviluppate le personas e analizzate le loro esigenze e necessità. Questa fase ha permesso di condurre un approfondito studio di benchmarking, individuando prodotti e sistemi con funzionalità e caratteristiche rilevanti per lo scopo attraverso una dettagliata analisi UX-UI. Inoltre, studiando il portfolio di Midea e i suoi prodotti sul mercato, è stato possibile sviluppare un sistema coerente con l'identità dell'azienda, garantendo continuità e riconoscibilità. Attraverso questo percorso di ricerca, le interfacce sono state progettate per essere il più possibile intuitive e pratiche, garantendo un'esperienza d'uso fluida e gratificante.
From complexity to simplicity: the role of UX-UI research in making high-tech products intuitive and user-friendly
FERRINI, VIOLA
2023/2024
Abstract
Technology related to everyday objects is increasingly present in everyday life. Even products that have been part of our daily lives for decades are undergoing radical transformations, gradually losing intuitiveness and clarity. During the Final Project Work of the Design & Engineering master's program, thanks to the collaboration with the company Midea, it was developed Up. The product is an integrated hood for an induction cooktop that can be detached and, once placed on a base, transforms into an air purifier. This project is highly innovative and complex, yet also extremely functional due to its dual-purpose design. The goal of this research is to demonstrate that, through a user-centered approach, it is possible to make even advanced and technologically complex products accessible. They should not be an obstacle for the user, but an added value within the home environment. Indeed, careful UX-UI research makes it possible to transform a technically sophisticated product into a pleasant and intuitive user experience, thanks to communicative and effective interfaces. The first phase of the research focused on the analysis of home environments and trends in the domestic world, identifying a clear context of use and a well-defined target audience. Next, personas were developed and their needs and requirements were analyzed. This phase allowed to conduct an in-depth benchmarking study, identifying products and systems with relevant functionality and features for the purpose through a detailed UX-UI analysis. In addition, by studying Midea's portfolio and its products in the market, it was possible to develop a system consistent with the company's identity, ensuring continuity and recognizability. Through this path of research, interfaces were designed to be as intuitive and practical as possible, ensuring a smooth and rewarding user experience.| File | Dimensione | Formato | |
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https://hdl.handle.net/10589/235324