This Thesis aims to study the phenomenon of Contract Logistics in Italy, in its two expressions of Commodity Outsourcing (i.e. tactical decisions about the outsourcing of “basic” activities) and Strategic Contract Logistics (i.e. strategic decisions concerning the externalization of a complete process, then including at least the activities transportation and storage). Specifically, the analysis focuses on three main objectives: to analyze and characterize the Italian market of Third party logistics, in terms of positioning, competitive differentials, service provided and expertise of the main market players; define and analyze the growth potential for two industries (Retail no-food and Hi-tech/Consumer Electronics) both from the perspective of short-and long-term; develop the theme of the technical and organizational governance mechanisms of customer-supplier relationship, distinguishing between contractual approaches and forms of integration, both at a logistics interface level between different management systems, than at a functional and strategic level of sharing and coordination of different enterprise visions between the teams in question. The work, after a careful analysis of scientific and technical literature, is based on a combination of quantitative (financial statement analysis and industry analysis) and qualitative (case studies and survey) research methods. On the whole, 200 managers of shippers (survey and case studies) and 30 managers of logistics service providers were involved and 200 balance-sheet were analyzed.
Questo lavoro di Tesi si propone di studiare il fenomeno della Contract Logistics in Italia, nelle sue due declinazioni di Commodity Outsourcing (i.e. decisioni tattiche di terziarizzazione di attività “elementari”) e di Strategic Outsourcing (i.e. decisioni strategiche di esternalizzazione di un processo completo, quindi comprensivo almeno delle attività di trasporto e stoccaggio). Nello specifico l’analisi si pone tre principali obiettivi: analizzare e qualificare il mercato italiano della logistica conto terzi, in termini di posizionamento, differenziali competitivi, servizio offerto e principali competenze dei primi operatori attivi sul mercato; definire e analizzare il potenziale di sviluppo per due settori industriali (Retail no-food e Hi-tech/Elettronica di consumo), sia in ottica di breve che di lungo periodo; sviluppare il tema dei meccanismi tecnici e organizzativi di governo della relazione cliente-fornitore distinguendo tra approcci contrattuali e forme di integrazione, sia a livello di interfaccia logistica tra i diversi sistemi di gestione che a livello funzionale e strategico di condivisione e coordinamento delle diverse visioni aziendali tra i team in questione. Il lavoro, previa un’accurata analisi della letteratura tecnica e scientifica, si basa su una combinazione di metodi di ricerca quantitativi (analisi di bilancio e analisi di settore) e qualitativi (studi di caso e survey). Complessivamente sono stati coinvolti 200 manager di aziende committenti (survey e casi di studio), 30 manager di operatori logistici e analizzati 200 bilanci.
Il mercato della contract logistics in Italia : principali evidenze e meccanismi di governo della relazione cliente fornitore
SASSI, CHIARA;ROMANO, LUCA
2010/2011
Abstract
This Thesis aims to study the phenomenon of Contract Logistics in Italy, in its two expressions of Commodity Outsourcing (i.e. tactical decisions about the outsourcing of “basic” activities) and Strategic Contract Logistics (i.e. strategic decisions concerning the externalization of a complete process, then including at least the activities transportation and storage). Specifically, the analysis focuses on three main objectives: to analyze and characterize the Italian market of Third party logistics, in terms of positioning, competitive differentials, service provided and expertise of the main market players; define and analyze the growth potential for two industries (Retail no-food and Hi-tech/Consumer Electronics) both from the perspective of short-and long-term; develop the theme of the technical and organizational governance mechanisms of customer-supplier relationship, distinguishing between contractual approaches and forms of integration, both at a logistics interface level between different management systems, than at a functional and strategic level of sharing and coordination of different enterprise visions between the teams in question. The work, after a careful analysis of scientific and technical literature, is based on a combination of quantitative (financial statement analysis and industry analysis) and qualitative (case studies and survey) research methods. On the whole, 200 managers of shippers (survey and case studies) and 30 managers of logistics service providers were involved and 200 balance-sheet were analyzed.| File | Dimensione | Formato | |
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2011_12_Romano_Sassi.pdf
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https://hdl.handle.net/10589/35501