Building on the training experience at the Department BEST on research sponsored by Manutencoop Facility Management and conducted by the Laboratory Gesti.Tec Department of Politecnico di Milano, the presentation of the evolution in the no core services management within the private health secto r and, moreover, the procedures through which large groups manage their real estate should be the paper’s final objective. This is achieved by focusing on the Facility management’s typical services procurement and testing of and by identifying which are the main industry trends. After that the framework of today's National Public Health and private has been presented, the focus is on the latter; furthermore ,after the outsourcing growing trend and related types of non-core sector services management have been illustrated, partnership solutions for the formation of purpose companies ,such as joint ventures and public-private partnerships (P.P.P.) are outlined in detail. Finally, these types of contracts, now typical of public experimental management and become private groups’ concrete interest, will be discussed thoroughly. By collecting specific questionnaires data that were sent to more private health groups for the survey observatory research, then it was possible to aggregate them and obtain the useful information to highlight the reality of the industry and the practical arrangements of services management, paying particular attention to the current organization dedicated to the operating properties management, with the aim of evaluating the future strategy and direction of the management relating to real estate management and related support services.
Partendo dall’esperienza di tirocinio presso il Dipartimento BEST in merito alla ricerca promossa da Manutencoop Facility Management e condotta dal Laboratorio Gesti.Tec del Dipartimento BEST del Politecnico di Milano, l’elaborato ha come obiettivo quello di presentare l’evoluzione nella gestione dei servizi no core all’interno del settore sanitario e le modalità con cui si gestisce il patrimonio immobiliare, focalizzando l’attenzione sull’approvvigionamento e il controllo dei servizi tipici del Facility Management ed individuando successivamente quelle che sono le principali tendenze del settore pubblico e privato. Presentato il quadro odierno della Sanità a livello nazionale, l’analisi si soffermerà sul comparto sanitario privato e dopo aver illustrato il crescente trend dell’outsourcing e le relative modalità di gestione per i servizi no core, si approfondirà la tematica delle tipologie di partnership per la costituzione di società di scopo come joint venture e società miste; queste soluzioni ormai tipiche della gestione sperimentale pubblica sono diventate oggi di concreto interesse strategico per i gruppi privati della sanità italiana. L’osservatorio di ricerca del BEST grazie a specifici questionari inviati ai maggiori gruppi sanitari privati nazionali, ha potuto raccogliere ed aggregare dati sufficienti per ottenere quelle informazioni utili a mettere in luce lo stato di fatto del settore e le effettive modalità di gestione dei servizi; particolare attenzione sarà posta sull'attuale organizzazione dedicata alla gestione degli immobili strumentali con l’obiettivo finale di valutare le strategie future e l'orientamento del management in merito alla gestione immobiliare ed ai relativi servizi di supporto.
Healthcare facility management : la gestione dei servizi nella sanità privata
GUERRIERI, RICCARDO
2010/2011
Abstract
Building on the training experience at the Department BEST on research sponsored by Manutencoop Facility Management and conducted by the Laboratory Gesti.Tec Department of Politecnico di Milano, the presentation of the evolution in the no core services management within the private health secto r and, moreover, the procedures through which large groups manage their real estate should be the paper’s final objective. This is achieved by focusing on the Facility management’s typical services procurement and testing of and by identifying which are the main industry trends. After that the framework of today's National Public Health and private has been presented, the focus is on the latter; furthermore ,after the outsourcing growing trend and related types of non-core sector services management have been illustrated, partnership solutions for the formation of purpose companies ,such as joint ventures and public-private partnerships (P.P.P.) are outlined in detail. Finally, these types of contracts, now typical of public experimental management and become private groups’ concrete interest, will be discussed thoroughly. By collecting specific questionnaires data that were sent to more private health groups for the survey observatory research, then it was possible to aggregate them and obtain the useful information to highlight the reality of the industry and the practical arrangements of services management, paying particular attention to the current organization dedicated to the operating properties management, with the aim of evaluating the future strategy and direction of the management relating to real estate management and related support services.| File | Dimensione | Formato | |
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TESI MAGISTRALE R.GUERRIERI.pdf
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Descrizione: Frontespizio, Indice generale, Indici figure - grafici - tabelle, Abstract, Corpo tesi, Bibliografia
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https://hdl.handle.net/10589/44021