Health care organisations need to synergistically balance exploration and exploitation in order to rationalise the cost of health care processes, while—at the same time—increasing their quality. The thesis demonstrates that Information and Communication Technologies (ICTs) can in fact be used as a lever to solve the exploration-exploitation dilemma, and suggests how ICT-driven innovations can be managed so that the balance between exploratory and exploitatory activities will lead to better performance.
Le organizzazioni sanitarie devono saper bilanciare in modo sinergico attività di exploration ed exploitation per razionalizzare i costi dei processi sanitari e, contemporaneamente, migliorarne la qualità. La tesi dimostra che le tecnologie dell'informazione della comunicazione possono essere utilizzate per risolvere il dilemma tra exploration ed exploitation, e suggerisce come gestire le innovazioni ICT-driven per fare in modo che il bilanciamento tra attività di exploration ed exploitation produca migliori risultati.
Managing ICT-driven innovations to solve the exploration-exploitation dilemma in health care: a collaborative research programme
GASTALDI, LUCA
Abstract
Health care organisations need to synergistically balance exploration and exploitation in order to rationalise the cost of health care processes, while—at the same time—increasing their quality. The thesis demonstrates that Information and Communication Technologies (ICTs) can in fact be used as a lever to solve the exploration-exploitation dilemma, and suggests how ICT-driven innovations can be managed so that the balance between exploratory and exploitatory activities will lead to better performance.File | Dimensione | Formato | |
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2012_03_PhD_Gastaldi.PDF
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Descrizione: Thesis text
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https://hdl.handle.net/10589/61701