The master thesis is strictly related to the analysis required for choosing and implementing a new Warehouse Management System in a manufacturing company. Nevertheless, the approach used is focused on the issues which characterized the firm, never taking for granted that the WMS was the unique solution to be applied. The project behind the report is structured on the A3 Model, the problem-solving procedure invented and standardized by Toyota. This approach was studied during the Industrial Management course and deepened in the book: J. FLINCHBAUGH, “A3 Problem Solving: Applying Lean Thinking”. In the first project phases, the company’s inefficiencies in terms of time and money wastes were identified and quantified. Afterwards, different analyses were carried out to define the direct causes of the problem, the root-causes that implied the previous ones and, starting from them, the countermeasures required to solve the general issue. In the end, the process of implementation of the identified countermeasures took place. In this phase of the A3 model, the comparison between the offers of different suppliers was carried out. However, some action plans, parallel to the WMS implementation, were defined and consolidated, because of their significance, even though the decision of implementing them is out of the project’s borders previously defined. In each case, software changes, hardware changes and managerial ones always imply the necessity to adapt the people involved in them. For this reason, also the human factor, related to how the work of operators and employees changed, is discussed. In the end, also the future steps is defined. They consist in the selection of the optimal proposal for Yanmar and in the following collaboration with the supplier chosen in order to fit his product to Yanmar’s needs; the implementation of the information software; the test phase and the training for the workers involved.
La tesi di laurea è strettamente correlata alle analisi necessarie alla valutazione e alla scelta di un nuovo Warehouse Management System in un'azienda manifatturiera. Tuttavia, l'approccio utilizzato analizza le problematiche che hanno caratterizzato l'azienda, non dando mai per scontato che il WMS fosse l'unica soluzione da applicare. Il progetto alla base del report è strutturato sul Modello A3, la procedura di problem solving inventata e standardizzata da Toyota. Questo approccio è stato studiato durante il corso di Industrial Management e approfondito nel libro: J. FLINCHBAUGH, "A3 Problem Solving: Applying Lean Thinking". Nelle prime fasi del progetto sono state individuate e quantificate le inefficienze dell'azienda in termini di spreco di tempo e denaro. Successivamente sono state condotte diverse analisi per definire le root-cause del problema, ossia le cause originarie che hanno implicato quelle che impattano direttamente sulle performance aziendali e, a partire da esse, le contromisure necessarie per risolvere il problema generale. Alla fine si è svolto il processo di implementazione delle contromisure individuate. In questa fase del modello A3, è stato effettuato il confronto tra le offerte avanzate dai diversi fornitori. Alcune action plan, parallele all'implementazione del WMS, data la rilevante importanza, sono state definite e consolidate, nonostante la decisione di attuarle sia fuori dai confini del progetto precedentemente definiti. In ogni caso, le modifiche al software, le modifiche all'hardware e quelle gestionali implicano sempre la necessità di adattare le persone coinvolte. Per questo motivo anche il fattore umano è stato oggetto di discussione tenendo in considerazione gli impatti del cambiamento sul lavoro di operatori e dipendenti. Infine è necessario sottolineare la necessità di una conclusione del progetto a seguito della stesura di questo documento. Le azioni future consistono nella selezione della proposta ottimale per Yanmar, la successiva collaborazione con il fornitore scelto per adattare il suo prodotto alle esigenze dell’azienda; l'implementazione del software informativo; la fase di test e la formazione dei lavoratori coinvolti.
Analysis, evaluation and selection of the warehouse management system in a manufacturing company
RATTI, SIMONE
2019/2020
Abstract
The master thesis is strictly related to the analysis required for choosing and implementing a new Warehouse Management System in a manufacturing company. Nevertheless, the approach used is focused on the issues which characterized the firm, never taking for granted that the WMS was the unique solution to be applied. The project behind the report is structured on the A3 Model, the problem-solving procedure invented and standardized by Toyota. This approach was studied during the Industrial Management course and deepened in the book: J. FLINCHBAUGH, “A3 Problem Solving: Applying Lean Thinking”. In the first project phases, the company’s inefficiencies in terms of time and money wastes were identified and quantified. Afterwards, different analyses were carried out to define the direct causes of the problem, the root-causes that implied the previous ones and, starting from them, the countermeasures required to solve the general issue. In the end, the process of implementation of the identified countermeasures took place. In this phase of the A3 model, the comparison between the offers of different suppliers was carried out. However, some action plans, parallel to the WMS implementation, were defined and consolidated, because of their significance, even though the decision of implementing them is out of the project’s borders previously defined. In each case, software changes, hardware changes and managerial ones always imply the necessity to adapt the people involved in them. For this reason, also the human factor, related to how the work of operators and employees changed, is discussed. In the end, also the future steps is defined. They consist in the selection of the optimal proposal for Yanmar and in the following collaboration with the supplier chosen in order to fit his product to Yanmar’s needs; the implementation of the information software; the test phase and the training for the workers involved.| File | Dimensione | Formato | |
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https://hdl.handle.net/10589/169494